Sometimes you need a direct answer. You have a question about the organisation. You want to know more about something we published. You've seen a message claiming to be from us and you want to verify it's real. You want to help and need to know how. You spotted an error and want to report it. All good reasons to get in touch.
Here's how to reach us. And here's what you should know before you do.
Table of Contents
How to Reach Us
We're here. These are the official ways to contact us.
Global Charity Hub
Gram Sudhar Samiti
Sohani Patti
Buxar, Bihar, 802101
India
Email: gssbxr1111@gmail.com
Phone: +91 94733 67721
Use these details to reach us. Not through random email addresses or phone numbers you found somewhere else. Through these exact details published right here. That's how you know it's real.
What Should You Contact Us About?
Any genuine matter related to us or this website. For example:
- Questions about the organisation—who we are, what we do, registration details
- Questions about something published on this site
- Questions about a specific programme or activity we documented
- You want to collaborate or offer support
- You want to donate and need to understand how
- You found a message claiming to be from us and need to verify it
- You spotted a factual error in something we published
- You have a genuine suggestion related to our work
Before You Ask About Donating
If you're thinking about supporting us, get clarity first. Contact us and ask directly:
- Is there a legitimate way to donate right now?
- Is this specific payment request actually from us?
- Can you support a particular programme or need?
- Can we lawfully accept this type of contribution? (legal/regulatory reasons)
- Is there another way to help besides money?
We'll answer your questions honestly. If we can't accept donations right now, we'll say so. If we can, we'll tell you how.
If You're Contacting Us From Outside India
People reach this website from all over. That's good. But our ability to accept donations, partnerships or other arrangements may depend on laws and regulations in your country and ours.
If you're contacting from outside India, just mention your country when you write. That helps us understand your situation and give you accurate information instead of misleading you.
If You've Seen a Suspicious Message
Someone claiming to be from us asked for money or personal information? Or you're not sure if a message is real? Tell us about it. This helps us protect people from actual fraud.
When you contact us, include details like:
- The email address or phone number used
- The name the person used
- A screenshot or copy of the message (if safe to share)
- What they were asking for
- Any website or link they shared
How Quickly Will We Reply?
We read genuine enquiries. We try to respond. But honest answer: we can't promise an immediate reply.
Response time depends on what you're asking, who needs to handle it, and how many messages we're getting. Sometimes it's quick. Sometimes it takes longer. We'll reply to genuine questions. We won't reply to spam, automated messages, abuse, promotional garbage or stuff completely unrelated to our work.
A real question gets a real response. That's the standard. Everything else gets ignored.
Write Clear, Write Short
You don't need to write a formal letter. You don't need corporate language. Just be clear about what you need.
If you can, include:
- Your name (or what you want to be called)
- What you're asking about or why you're contacting us
- Which page, post or programme you're referring to (if relevant)
- Exactly what you need from us
- How we can reach you back (if you're asking us to reply)
About This Website and the Organisation
This website is run by the organisation. We use it to publish information, share stories of work happening in communities, and connect people to what we do. It's a public-facing platform. It's not a substitute for official organisational records, but it's where we tell our story honestly.
Send Us a Message
You can also reach us through the contact form below. Fair warning: don't include banking passwords, credit card details, government ID numbers or anything else sensitive through a website form. Those things shouldn't be sent this way.
Feel Free to mail here
Questions About Getting in Touch
How do I know if a message from this organisation is genuine?
Check the contact details on this page. Compare them with what the message shows. If it doesn't match these official details, it's not from us. When in doubt, contact us directly through these verified channels before trusting anything else.
I want to send money. What's the safest way?
Contact us first through the details on this page. Ask what donation methods we currently accept. Verify any payment instructions through multiple official channels before sending anything. Don't trust a single message from someone claiming to represent us—verify independently.
What if I'm in another country?
Contact us and mention your country. Laws are different everywhere. We might be able to work with you, or there might be legal barriers. We'll give you the honest answer instead of letting you guess. That's better than making promises we can't keep.
How long until you reply?
Depends on the question and how busy we are. We reply to genuine enquiries, but we can't promise it's instant. Spam and irrelevant messages don't get replies. Real questions do, when we have the capacity.
Can I report a scam using this organisation's name?
Yes. Contact us with the details—email, phone number, messages, payment requests. Help us understand what's happening. This helps protect people from actual fraud. Just don't publicly share someone else's private information.
I found an error on this website. How do I report it?
Contact us with the details. Tell us what page it's on, what the error is, and what's correct instead. We care about accuracy because trust depends on it. We'll correct it and explain what happened.
Global Charity Hub – Contact Us
Verified. Direct. Transparent.