We're grateful for every genuine contribution. People give because they believe in the work. That trust matters. Which is why you deserve to know exactly what happens with your money before you send it.
This policy isn't legal language designed to protect us. It's us being honest about what we can do with donations, how we'll use them, what happens if things change, and what you need to verify before sending anything. Read it. All of it. Then decide.
Table of Contents
Donations Are Entirely Voluntary
Nobody should feel pressured to give money. A donation means you decide, on your own, that you want to support the work. That's it. If we've asked for money in a way that felt pushy or dishonest, that's on us. Don't donate under pressure. Don't donate if something feels off. If you're unsure, ask us before giving.
Before you donate, do these things:
- Learn about the organisation and what we actually do
- Verify we're a real, registered entity
- Use only an official donation method—not random links or email addresses
- Understand what the donation is for (if it's for a specific programme)
- Ask us if anything is unclear
That's your responsibility as a donor. We'll be clear about our end so you can make an informed choice.
Only Use Official Donation Methods
Donations should reach us through methods we've officially authorised. Not through random email addresses someone posted on social media. Not through an individual claiming to represent us. Not through unofficial arrangements.
Authorised methods include:
[LIST AUTHORISED METHODS HERE]
If you see a donation request on social media, in a message, in a comment, from someone you don't know—don't trust it. Contact us directly using the verified details on our contact page and ask: "Is this real?"
How We Use Your Donation
Money goes to work in these areas: education, food support, health and welfare, community development. It pays for materials, resources, staff time, and the actual work of running programmes. It also covers basic costs of keeping the organisation running—office space, administration, technology—because meaningful work requires basic infrastructure.
Your donation funds real work in real communities. Not salaries that dwarf the actual work. Not unnecessary overhead. Work.
We use money responsibly within what the law allows and what the organisation is registered to do. If something is outside our legal authority or registration, we won't do it regardless of how much money someone gives us.
General Donation vs. Specific Purpose Donation
You can give money two ways:
General Donation
Money comes to us with no specific purpose attached. We use it where it's needed most according to our judgment and what communities are facing at that moment. Flexibility. If a new crisis emerges or an unexpected opportunity appears, general donations let us respond.
Purpose-Specific Donation
You say: "I want this money to support education programmes" or "This is for food distribution." We accept it with that understanding. We'll use it for that purpose, subject to practical reality.
But we'll be transparent about what changed and why. You have the right to know.
International Donations (Outside India)
People from everywhere can access this website. But laws are different everywhere. Just because the website is online globally doesn't mean we can legally accept donations from every country.
Some countries have restrictions on money leaving. Some countries have restrictions on money entering India. Some require special registrations or banking arrangements we might not have. Some have sanction lists or regulatory requirements we need to follow.
If an official international donation method exists, it will be clearly shown. If it doesn't exist for your country, contact us and ask. We'll tell you the truth: yes, or no, and why.
Always Verify Before You Send Money
Seriously. Take 10 minutes. Check these things:
- Is this payment method officially listed on our verified website or confirmed through our official phone/email?
- Do the recipient details match exactly what the organisation provided?
- Do you clearly understand what the donation is for?
- Do you understand the amount and confirm that's what you intend to give?
- Did anyone pressure you into this, or is this your own decision?
If you can't answer yes to all of these, stop. Don't send money. Contact us instead. We'd rather answer questions than deal with fraud.
Donation Receipts
Where it's applicable and lawfully required, we'll provide a receipt or acknowledgement. The form depends on the donation method, what information you provided, and what our registration allows.
If you need a receipt for your records, ask for one when you donate. Provide accurate information so the receipt is correct. If there's a problem later, contact us with your transaction details and we'll sort it out if we can.
Tax Benefits—Get Your Own Advice
Don't assume your donation is tax-deductible just because we're an NGO. Tax law is complicated and personal to your situation.
Whether you can deduct a donation depends on:
- Your country's tax laws
- The organisation's registration and tax-exempt status (if any)
- Your personal tax situation
- How the donation was made
Before you donate planning for a tax deduction, consult your accountant or tax advisor. Don't rely on us to tell you what tax benefit you'll get. We're not tax experts and we're not your tax advisor.
If You Made a Mistake
Accidentally donated twice? Sent the wrong amount? Used a payment method that didn't process correctly? These things happen.
Contact us immediately with details of the transaction. We'll review it and see what can be done. Whether we can fix it depends on:
- The payment method used (some are easier to reverse than others)
- How much time has passed
- Legal requirements around the transaction
- What the payment service will allow
We'll be honest about what's possible and what isn't. Sometimes we can reverse it. Sometimes we can correct it. Sometimes it's already processed and can't be undone, and we'll work with you on how to handle it.
If Something Looks Suspicious
We might refuse or return a donation if we have concerns about:
- Fraud or theft (stolen credit card, etc.)
- Unlawful activity
- Money laundering or sanctions violations
- Other serious compliance issues
If we're concerned, we may ask questions. We'll follow the law. We might report suspicious activity where legally required. We're protecting ourselves, yes, but we're also protecting you and the integrity of the donations we accept.
Anonymous Donations Are Supported
You can make a donation without revealing your identity. For audit and organisational record purposes, we may need basic transaction information (date, amount, reference), but your personal identity can remain confidential.
Anonymous donations are handled the same way as identified donations—transparently and according to government audit requirements. Your personal information won't be shared or used for marketing.
A Donation Doesn't Give You Control
This matters. Your money doesn't buy you a say in how the organisation is run. It doesn't make you a board member, partner, employee, or owner. It doesn't give you the right to direct our activities or make decisions about our work.
The organisation is responsible for managing itself according to its governing structure and what the law requires. Donors are not part of that management, regardless of how much they give.
You're supporting work you believe in. You're not buying a stake in the organisation.
Your Information Is Protected
Information you provide with a donation (name, address, payment details) is handled according to our privacy practices and the law. We don't sell donor lists. We don't share your information with third parties without permission. We keep it as confidential as the law allows.
Don't send unnecessary sensitive information (passwords, government ID numbers, banking details beyond what's needed for the transaction) through a website form. That's not safe.
For our full privacy practices, see our privacy policy.
This Policy Can Change
As circumstances change, as laws change, as our work evolves, this policy might need updates. The version published on this page is current from the date shown below.
| Policy Effective Date | [EFFECTIVE DATE] |
| Last Updated | [LAST UPDATED DATE] |
| Organisation | [LEGAL NAME OF NGO / ORGANISATION] |
Questions About This Policy?
Anything unclear? Ask us. That's what the contact page is for. We'll explain what we mean and why we have these rules.
Global Charity Hub
Email: gssbxr1111@gmail.com
Phone: +91 94733 67721
Real Questions About Donations
What's the safest way to verify a donation request is actually from this organisation?
Don't trust a single message or link. Instead: 1) Check the official website directly for verified donation methods. 2) Call the organisation's official phone number (from a number you verify independently). 3) Compare payment details with what the official website shows. 4) If anything doesn't match exactly, contact the organisation through a verified channel and ask before proceeding. Scammers count on people trusting a single message. Real organisations expect you to verify independently.
Can I donate money for a specific programme, and will it definitely be used for that?
Yes, if a purpose-specific donation option is officially available. We'll use your money for that purpose. However, real-world circumstances sometimes change—a programme might be completed faster than expected, or needs might shift. If that happens, we'll use your donation for the closest possible purpose according to what you intended, and we'll tell you what changed and why. We won't just keep your money or use it elsewhere without explaining. That's the commitment.
If I donate for a specific programme and the programme finishes before spending all the money, what happens to the remaining funds?
We handle this thoughtfully. The money doesn't disappear. Depending on the legal terms of your donation and what the organisation's registration allows, we might: use it for a related programme in the same area, return it to you, or—with your permission—apply it to other work within the organisation. The law also has rules about what organisations can do with leftover programme funds. We follow those rules. What we won't do is sit on money we're not using. We'll be transparent about the situation.
Can someone from outside India donate to this organisation?
Potentially, but legal barriers exist. Many countries restrict money leaving. India has regulations on foreign donations. The organisation may need special registrations to accept international contributions. Some countries have sanctions or compliance requirements. If an authorised international method exists, it will be clearly shown on the website. If you're donating from outside India and don't see an official method, contact the organisation and ask: "Can I legally donate from my country?" They'll tell you yes or no. Don't try workarounds to bypass legal restrictions—that creates problems for everyone.
Is my donation tax-deductible?
Don't assume it is. Tax-deductibility depends on your country's laws, the organisation's tax status, your personal tax situation, and how you donate. An organisation being an NGO doesn't automatically mean donations are tax-deductible. Before donating for tax reasons, consult your accountant or tax advisor about whether this specific donation qualifies in your situation. The organisation can tell you its registration status and tax status, but we can't advise you on your personal taxes. That's between you and a professional advisor.
What percentage of donations actually reaches programmes vs. overhead?
Meaningful work requires basic infrastructure—staff, office, technology, administration. These aren't wasteful; they're necessary. The right question isn't "How low can overhead be?" but "Is the overhead reasonable for the work being done?" Organisations with zero overhead can't sustain anything. Organisations spending 80% on overhead aren't serious about impact. Most quality organisations operate at 60-80% programme spend, 20-40% overhead. If you want to know this organisation's specific numbers, contact them directly and ask. They should have real, audited numbers to share.
What if I accidentally donated twice or donated the wrong amount?
Contact the organisation immediately with your transaction details. A genuine mistake—duplicate charge, wrong amount, payment error—can often be corrected or reversed depending on the payment method and how quickly you report it. What we can't always do: process refunds months later or reverse the transaction if it's already been integrated into programme spending. Speed matters. The sooner you report the error, the more options exist to fix it. Keep your bank records. Be clear about what went wrong. We'll work to resolve it if possible.
Can I make an anonymous donation?
Yes, anonymous donations are accepted and supported. For organisational records and government audit purposes, we may need basic transaction information (date, amount, reference number), but your personal identity can remain confidential. Your information will be used only for audit and organisational record-keeping, not for marketing or any other purpose.
Global Charity Hub – Donation Policy
Your support. Your choice. Your transparency.